This incident has been resolved and all of Chartbeat's tools are fully operational
Posted Jun 02, 2023 - 08:32 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2023 - 07:59 EDT
Investigating
Our team is investigating intermittent unavailability of chartbeat.com pages, causing some users to see error messages upon loading up our website and/or Dashboards/HUD.
Posted Jun 02, 2023 - 06:52 EDT
This incident affected: Chartbeat Publishing - Realtime Dashboards, Chartbeat Publishing - Historical Dashboards, Chartbeat Publishing - Heads Up Display, Chartbeat Publishing - Headline and Image Testing, Chartbeat Publishing - Reports, Chartbeat Publishing - Advanced Queries, Chartbeat Publishing - Settings, and Chartbeat for Everyone - Dashboards.