Chartbeat Status

All Systems Operational

Chartbeat Mobile App Operational

Chartbeat for Everyone - Dashboards Operational

Chartbeat Publishing - Settings Operational

Chartbeat Publishing - Heads Up Display Operational

Chartbeat Publishing - Realtime Dashboards Operational

Chartbeat Publishing - Historical Dashboards Operational

Chartbeat Publishing - Headline Testing Operational

Chartbeat Publishing - Advanced Queries Operational

Chartbeat Publishing - Reports Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2020

No incidents reported today.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

Historical and Reports: inflated traffic numbers for some sections and authors from March 12 - 15

Resolved - This incident is now fully resolved. All affected Section & Author Reports from 3/12 - 3/15 have been regenerated with corrected traffic numbers, and those Reports are viewable to subscribed users in the Reports Dashboard: https://chartbeat.com/reports/dashboard/
Mar 25, 16:05 EDT

Monitoring - A fix was implemented and traffic numbers have been corrected for sections and authors in Historical Dashboards between 3/12-3/15. We have started regenerating Section and Author Reports for those days and will resolve this incident fully once this process is completed. These regenerated Reports will be viewable from your Reports Dashboard: https://chartbeat.com/reports/dashboard/
Mar 19, 14:55 EDT

Update - We are continuing to work on a fix for this issue.
Mar 19, 00:01 EDT

Identified - We've identified an issue causing inflated traffic numbers in Historical for some sections and authors beginning March 12 through March 15. This has also caused inflated traffic numbers for some Section and Author Reports over the same four day period. We are currently working to correct these totals, and we expect this maintenance process to take a few days.
Mar 16, 19:28 EDT

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.