Chartbeat Status

All Systems Operational

Chartbeat Publishing - Realtime Dashboards Operational

Chartbeat Publishing - Historical Dashboards Operational

Chartbeat Publishing - Heads Up Display Operational

Chartbeat Publishing - Headline and Image Testing Operational

Chartbeat Publishing - Reports Operational

Chartbeat Publishing - Advanced Queries Operational

Chartbeat Publishing - Settings Operational

Chartbeat Mobile App Operational

Chartbeat for Everyone - Dashboards Operational

Datastream Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance: Headline and Image Testing Dec 9, 2022 20:00-22:00 EST

At 8PM ET on Friday, December 9th, Headline and Image Testing will undergo a scheduled system maintenance for approximately 2 hours. Users will not be able to create new tests during this time, and any active tests will automatically complete.
Posted on Dec 05, 2022 - 15:22 EST

Past Incidents

Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

For some client Sites, the Real-Time Dashboard may be experiencing lag time for the "Today So Far" metrics.

Resolved - This incident has been resolved and all of Chartbeat's tools are fully operational.
Nov 25, 16:58 EST

Monitoring - Our developer team has determined a fix for the issue. We will update this status when the fix is complete and the issue has been completely resolved.
Nov 25, 15:11 EST

Investigating - For some client Sites, the Real-Time Dashboard may be experiencing lag time for the "Today So Far" metrics. Our team is investigating.
Nov 25, 13:32 EST

Nov 24, 2022

No incidents reported.

Nov 23, 2022

Third-party vendor still experiencing an outage that may affect the Historical Dashboard, Advanced Queries, and Reports

Resolved - This incident has been resolved. All of Chartbeat's tools are fully operational.
Nov 23, 20:33 EST

Update - The Historical Dashboard and Advanced Queries are now working as expected.
Nov 23, 17:23 EST

Monitoring - Our third-party vendor is still experiencing an outage that may affect the Historical Dashboard, Advanced Queries, and Reports.
Nov 23, 14:22 EST

Third-party vendor outage that may affect the Historical Dashboard, Advanced Queries, Reports, and the Real-Time Dashboard.

Resolved - The Real-Time Dashboard, Historical Dashboard, Advanced Queries, and Reports are now working as expected. Historical data was unaffected. Please write into support@chartbeat.com if you are experiencing any issues with our tools.
Nov 23, 13:26 EST

Identified - One of our third-party vendors is experiencing an outage that may affect the Historical Dashboard, Advanced Queries, Reports, and the Real-Time Dashboard.
Nov 23, 11:46 EST