All Systems Operational

Chartbeat Publishing - Realtime Dashboards Operational
Chartbeat Publishing - Historical Dashboards Operational
Chartbeat Publishing - Conversions Operational
Chartbeat Publishing - Heads Up Display Operational
Chartbeat Publishing - Headline and Image Testing Operational
Chartbeat Publishing - Reports Operational
Chartbeat Publishing - Advanced Queries Operational
Chartbeat Publishing - Recommendation Engine Operational
Chartbeat Publishing - Settings Operational
Chartbeat Mobile App Operational
Datastream Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance Window May 15, 2026 17:00 - May 17, 2026 17:00 EDT

Scheduled - Friday, May 15 at 5:00 PM EDT – Sunday, May 17 at 5:00 PM EDT

Chartbeat engineering will be performing planned engineering work during this window. These tests will inform how we serve your data faster in the future.

No customer-facing effects on latency or data quality are expected, but in rare cases customers may experience:

-Slower-than-usual query response times
-Delays in historical data availability
May 15, 2026 - 12:07 EDT
May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Third-party service outage that may affect Chartbeat products
Resolved - This incident has been resolved.
May 8, 01:34 EDT
Identified - Beginning at approximately 7:49 PM ET, we noticed disruptions to our third-party AWS service. Shortly after, AWS reported an issue on their end that was causing significant service degradation. This is having some observed impacts on Chartbeat's data processing and several product features, including the Heads Up Display. AWS continues to show an ongoing outage on their end, which we are monitoring closely. We are working with AWS and actively assessing the full scope of impact. We will follow up with specific detail on affected systems as soon as our investigation is complete.
May 7, 21:35 EDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage