For some sites, the Heads Up Display is intermittently displaying red pins

Incident Report for Chartbeat

Resolved

This incident has been resolved. All Chartbeat tools are fully operational.

Posted Feb 02, 2024 - 19:29 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2024 - 15:55 EST

Investigating

Our team is investigating an issue with the system that powers the Heads-Up Display pin data.

Posted Feb 02, 2024 - 15:26 EST

This incident affected: Chartbeat Publishing - Heads Up Display.