Third-party service outage that may affect Historical Dashboard and Advanced Queries

Incident Report for Chartbeat

Resolved

The issue has been resolved. Chartbeat's Historical Dashboard and Advanced Queries should be working as expected.

Posted May 12, 2022 - 13:36 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 12, 2022 - 12:36 EDT

Update

We are in touch with our third-party service and will provide an update as we learn more.

Posted May 12, 2022 - 12:35 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 12, 2022 - 12:31 EDT

Identified

One of our third-party services is experiencing an outage that may affect the Historical Dashboard and Advanced Queries.

Posted May 12, 2022 - 12:25 EDT

This incident affected: Chartbeat Publishing - Historical Dashboards and Chartbeat Publishing - Advanced Queries.