We identified that some users received Site Reports yesterday that contained incomplete summary data for Sunday, November 10th. Affected Site Reports have now been regenerated in the Reports dashboard (chartbeat.com/reports/dashboard/) to include full traffic data for Sunday the 10th. This incident is now fully resolved.
Posted Nov 12, 2019 - 14:08 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 11, 2019 - 15:27 EST
Monitoring
Failed imports caused missing data for November 10th in the Historical Dashboard for some sites this morning, as well a delay of Site Reports. We've identified the cause and are working to resolve the issue.
Posted Nov 11, 2019 - 11:14 EST
This incident affected: Chartbeat Publishing - Historical Dashboards and Chartbeat Publishing - Reports.