A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2020 - 18:40 EDT
Identified
Some users are experiencing issues accessing features within their chartbeat.com account because of a certificate issue with our Certificate Authority. We are working as quickly as possible to resolve this issue for all users.
Posted Jun 01, 2020 - 16:24 EDT
This incident affected: Chartbeat Publishing - Realtime Dashboards, Chartbeat Publishing - Historical Dashboards, Chartbeat Publishing - Heads Up Display, Chartbeat Publishing - Headline and Image Testing, Chartbeat Publishing - Reports, Chartbeat Publishing - Advanced Queries, Chartbeat Publishing - Settings, and Chartbeat for Everyone - Dashboards.