A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2024 - 15:20 EDT
Investigating
Our team is investigating an outage in Chartbeat's Recommendation Engine service resulting in error responses and/or placeholder results returned from requests to the API. We're working to restore full functionality as quickly as possible.
Posted Oct 03, 2024 - 13:50 EDT
This incident affected: Chartbeat Publishing - Recommendation Engine.