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These tests will inform how we serve your data faster in the future.\n\nNo customer-facing effects on latency or data quality are expected, but in rare cases customers may experience:\n\n-Slower-than-usual query response times\n-Delays in historical data availability","created_at":"2026-05-15T12:07:10.754-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-15T12:07:10.754-04:00","display_at":"2026-05-15T12:07:10.754-04:00","deliver_notifications":true,"tweet_id":null,"id":"l7yq9x3w4d75","incident_id":"c8c8zss56bh6","custom_tweet":null,"affected_components":[{"code":"tdr97fzkqv2q","name":"Chartbeat Publishing - Advanced Queries","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Chartbeat Publishing - Advanced Queries","created_at":"2017-03-01T11:31:11.447-05:00","updated_at":"2026-06-15T16:41:44.015-04:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"tdr97fzkqv2q","page_id":"lvdxdpmg70q0","group_id":null}]},{"name":"Third-party service outage that may affect Chartbeat products","status":"resolved","created_at":"2026-05-07T21:35:47.815-04:00","updated_at":"2026-05-08T01:34:00.336-04:00","monitoring_at":null,"resolved_at":"2026-05-08T01:34:00.319-04:00","impact":"major","shortlink":"https://stspg.io/hpb5xq14kcv3","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-07T21:35:47.806-04:00","reminder_intervals":null,"id":"1j8ltnfzv0tc","page_id":"lvdxdpmg70q0","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-05-08T01:34:00.319-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-08T01:34:00.319-04:00","display_at":"2026-05-08T01:34:00.319-04:00","deliver_notifications":true,"tweet_id":null,"id":"y7t17g10tb14","incident_id":"1j8ltnfzv0tc","custom_tweet":null,"affected_components":[{"code":"pwgn28ph11dw","name":"Chartbeat Publishing - Heads Up Display","old_status":"degraded_performance","new_status":"operational"},{"code":"wkbkwqmjrw51","name":"Chartbeat Publishing - Historical Dashboards","old_status":"degraded_performance","new_status":"operational"},{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"degraded_performance","new_status":"operational"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"degraded_performance","new_status":"operational"},{"code":"tdr97fzkqv2q","name":"Chartbeat Publishing - Advanced Queries","old_status":"degraded_performance","new_status":"operational"},{"code":"t28m4kgn45sw","name":"Chartbeat Publishing - Reports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Beginning at approximately 7:49 PM ET, we noticed disruptions to our third-party AWS service. Shortly after, AWS reported an issue on their end that was causing significant service degradation. This is having some observed impacts on Chartbeat's data processing and several product features, including the Heads Up Display. AWS continues to show an ongoing outage on their end, which we are monitoring closely. We are working with AWS and actively assessing the full scope of impact. We will follow up with specific detail on affected systems as soon as our investigation is complete.","created_at":"2026-05-07T21:35:48.032-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-07T21:35:48.032-04:00","display_at":"2026-05-07T21:35:48.032-04:00","deliver_notifications":true,"tweet_id":null,"id":"l1fv28422wk0","incident_id":"1j8ltnfzv0tc","custom_tweet":null,"affected_components":[{"code":"pwgn28ph11dw","name":"Chartbeat Publishing - Heads Up Display","old_status":"operational","new_status":"degraded_performance"},{"code":"wkbkwqmjrw51","name":"Chartbeat Publishing - Historical Dashboards","old_status":"operational","new_status":"degraded_performance"},{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"operational","new_status":"degraded_performance"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"operational","new_status":"degraded_performance"},{"code":"tdr97fzkqv2q","name":"Chartbeat Publishing - 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We will provide updates as necessary.","created_at":"2025-12-13T00:00:21.368-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-13T00:00:24.173-05:00","updated_at":"2025-12-13T00:00:24.174-05:00","display_at":"2025-12-13T00:00:21.368-05:00","deliver_notifications":true,"tweet_id":1999705941684699613,"id":"yvgn59q0b8tw","incident_id":"lxp37wv4lsjw","custom_tweet":null,"affected_components":[{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"operational","new_status":"under_maintenance"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"operational","new_status":"under_maintenance"},{"code":"tdr97fzkqv2q","name":"Chartbeat Publishing - Advanced Queries","old_status":"operational","new_status":"under_maintenance"},{"code":"t28m4kgn45sw","name":"Chartbeat Publishing - Reports","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-12-12T23:00:24.857-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-12T23:00:25.330-05:00","updated_at":"2025-12-12T23:00:25.331-05:00","display_at":"2025-12-12T23:00:24.857-05:00","deliver_notifications":true,"tweet_id":1999690847592546559,"id":"k7g6tqmbynqj","incident_id":"lxp37wv4lsjw","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"The Chartbeat web application and Real-Time Dashboard will be undergoing system maintenance beginning December 13th at 12AM ET for approximately 3 hours. Some sites on customer accounts will experience momentary traffic data drops in Real-Time Dashboards. Concurrents aside, traffic data collection will not be affected.\n\nUsers may experience momentary trouble signing in to chartbeat.com accounts while system updates are underway, and actions performed within Headline Testing, Reports, and Advanced Queries may briefly fail, but the Chartbeat application should remain fully functional for the majority of the maintenance window. Should you experience one of these application response errors, wait a few minutes before trying again.","created_at":"2025-12-12T13:02:44.921-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-12T13:02:45.244-05:00","updated_at":"2025-12-12T13:02:45.246-05:00","display_at":"2025-12-12T13:02:44.921-05:00","deliver_notifications":true,"tweet_id":1999540439603642382,"id":"8p92cghhqv93","incident_id":"lxp37wv4lsjw","custom_tweet":null,"affected_components":[{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"operational","new_status":"operational"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"operational","new_status":"operational"},{"code":"tdr97fzkqv2q","name":"Chartbeat Publishing - Advanced Queries","old_status":"operational","new_status":"operational"},{"code":"t28m4kgn45sw","name":"Chartbeat Publishing - Reports","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Chartbeat Publishing - Realtime Dashboards","created_at":"2015-02-07T10:58:05.329-05:00","updated_at":"2026-07-06T23:00:07.343-04:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"z851z9d3wjg5","page_id":"lvdxdpmg70q0","group_id":null},{"status":"operational","name":"Chartbeat Publishing - Headline and Image Testing","created_at":"2015-06-09T09:51:52.720-04:00","updated_at":"2026-05-08T01:34:00.262-04:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"vq6m9m5zknw2","page_id":"lvdxdpmg70q0","group_id":null},{"status":"operational","name":"Chartbeat Publishing - Reports","created_at":"2018-01-10T18:09:09.252-05:00","updated_at":"2026-05-08T01:34:00.274-04:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"t28m4kgn45sw","page_id":"lvdxdpmg70q0","group_id":null},{"status":"operational","name":"Chartbeat Publishing - Advanced Queries","created_at":"2017-03-01T11:31:11.447-05:00","updated_at":"2026-06-15T16:41:44.015-04:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"tdr97fzkqv2q","page_id":"lvdxdpmg70q0","group_id":null}]},{"name":"Scheduled Maintenance: Headline Testing","status":"completed","created_at":"2025-12-03T12:55:15.484-05:00","updated_at":"2025-12-04T21:00:23.340-05:00","monitoring_at":null,"resolved_at":"2025-12-04T21:00:21.613-05:00","impact":"maintenance","shortlink":"https://stspg.io/yl865vjdm82w","scheduled_for":"2025-12-04T20:00:00.000-05:00","scheduled_until":"2025-12-04T21:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-12-04T19:00:29.287-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-12-03T12:55:15.478-05:00","reminder_intervals":null,"id":"x9nbzv7b8zq9","page_id":"lvdxdpmg70q0","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-12-04T21:00:21.613-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-04T21:00:23.319-05:00","updated_at":"2025-12-04T21:00:23.321-05:00","display_at":"2025-12-04T21:00:21.613-05:00","deliver_notifications":true,"tweet_id":1996761537332367823,"id":"6m7hvt4gpxng","incident_id":"x9nbzv7b8zq9","custom_tweet":null,"affected_components":[{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"under_maintenance","new_status":"operational"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-12-04T20:00:21.324-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-04T20:00:22.722-05:00","updated_at":"2025-12-04T20:00:22.724-05:00","display_at":"2025-12-04T20:00:21.324-05:00","deliver_notifications":true,"tweet_id":1996746435321385094,"id":"x0rt3y122k46","incident_id":"x9nbzv7b8zq9","custom_tweet":null,"affected_components":[{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"operational","new_status":"under_maintenance"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-12-04T19:00:29.098-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-04T19:00:29.563-05:00","updated_at":"2025-12-04T19:00:29.564-05:00","display_at":"2025-12-04T19:00:29.098-05:00","deliver_notifications":true,"tweet_id":1996731364465692744,"id":"sr99dh7brsjk","incident_id":"x9nbzv7b8zq9","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"At 8PM ET on Thursday, December 4th, Headline Testing and the Today So Far pipeline in the Real-Time Dashboard will undergo maintenance for approximately 1 hour.","created_at":"2025-12-03T12:55:15.537-05:00","wants_twitter_update":true,"twitter_updated_at":"2025-12-03T12:55:15.908-05:00","updated_at":"2025-12-03T12:55:15.909-05:00","display_at":"2025-12-03T12:55:15.537-05:00","deliver_notifications":true,"tweet_id":1996277063985332279,"id":"758qndn40rs7","incident_id":"x9nbzv7b8zq9","custom_tweet":null,"affected_components":[{"code":"z851z9d3wjg5","name":"Chartbeat Publishing - Realtime Dashboards","old_status":"operational","new_status":"operational"},{"code":"vq6m9m5zknw2","name":"Chartbeat Publishing - Headline and Image Testing","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Chartbeat Publishing - Realtime Dashboards","created_at":"2015-02-07T10:58:05.329-05:00","updated_at":"2026-07-06T23:00:07.343-04:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"z851z9d3wjg5","page_id":"lvdxdpmg70q0","group_id":null},{"status":"operational","name":"Chartbeat Publishing - Headline and Image Testing","created_at":"2015-06-09T09:51:52.720-04:00","updated_at":"2026-05-08T01:34:00.262-04:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"vq6m9m5zknw2","page_id":"lvdxdpmg70q0","group_id":null}]}]
}