Network Downtime

Incident Report for Chartbeat

Resolved

This incident has been resolved-- full functionality has been restored.

Posted Jul 20, 2018 - 13:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 20, 2018 - 13:13 EDT

Investigating

A networking issue is causing service interruption across our products. Our engineers are working to restore full functionality.

Posted Jul 20, 2018 - 13:04 EDT

This incident affected: Chartbeat Publishing - Realtime Dashboards, Chartbeat Publishing - Historical Dashboards, Chartbeat Publishing - Heads Up Display, Chartbeat Publishing - Headline and Image Testing, Chartbeat Publishing - Reports, Chartbeat Publishing - Advanced Queries, and Chartbeat for Everyone - Dashboards.