Service Outage

Incident Report for Chartbeat

Resolved

Service is fully restored across our Real-Time and Historical Products, and no traffic data was missed during the interruption.

Posted Aug 24, 2018 - 07:59 EDT

Monitoring

A fix has been pushed and we are monitoring the results

Posted Aug 24, 2018 - 07:38 EDT

Investigating

We're investigating a widespread service outage affecting Real-Time and Historical Tools

Posted Aug 24, 2018 - 06:41 EDT

This incident affected: Chartbeat Publishing - Realtime Dashboards, Chartbeat Publishing - Historical Dashboards, Chartbeat Publishing - Heads Up Display, Chartbeat Publishing - Headline and Image Testing, Chartbeat Publishing - Reports, Chartbeat Publishing - Advanced Queries, and Chartbeat for Everyone - Dashboards.